Job Description

The Night Auditor is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our property’s vision, mission, and core values. Responsibilities:

• Process payments, generate invoices, and reconcile transactions at the end of each shift.
• Assist with reservations via phone, email, or in person, including group bookings.
• Respond to and resolve guest concerns promptly by working with the appropriate departments.
• Address guest inquiries about hotel services, amenities, and local attractions.
• Perform basic maintenance or housekeeping tasks when needed to maintain guest comfort.

Qualifications:

• Reasonable accommodations can be made for individuals with disabilities to perform the essential functions of the job.
• Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint
• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Hospitality experience preferred but not required—applicants at all experience levels are welcome.
• Proficiency in internet software and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).

About Company: Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.

Job Tags

Work at office, Local area, Shift work, Night shift,

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